SCALE UP STAGE

The stage for businesses and people who are focussed on growth, improvement and scale.

THE PLACE TO SCALE AND GROW YOUR SHORT STAY AND SERVICED ACCOMMODATION BUSINESS.

Situated in the Marketplace Area of the Short Stay Show, the Scale Up Stage is the place for short-term property owners and independent hosts who have BIG plans.

The content has been developed in partnership with the STAA and is focussed on helping individuals and businesses grow in the sector.

The quick hit sessions focus on growth, scale, automation, improvement and practical advice to take your business and property portfolio to the next level. 

These sessions are great for property owners, managers and investors who have more than four properties whether they are serviced accommodation, holiday rentals, premium urban lets or something in between. 

That said, if you hold fewer properties but are interested in specific sessions you are more than welcome to sit in!

The sessions are drop-in/drop-out style so pick the sessions throughout the day that interest you the most. 

This is the place to –

  • FIND OUT THE TIPS FOR RAPID GROWTH
  • LISTEN TO THE LATEST TECH DEVELOPMENTS TO IMPROVE YOUR BUSINESS
  • DISCOVER THE QUICK WAY TO AUTOMATE YOUR SYSTEMS
  • LEARN HOW AI CAN HELP YOU GROW
  • COMPLY WITH NEW REGULATIONS

Please note: Attendance to the Scale Up Stage sessions is included as part of your Marketplace Access ticket.

CHECK OUT THE LATEST SCALE UP STAGE SCHEDULE .

TIMEWHAT'S ON
10.00–10.30

FIRE RISKS

Recent events highlight how critical fire safety is for all owners, managers and investors. The NFCC is developing new guidelines together with the STAA to keep guests and property safe. Paul will be talking through the five-step process and fire checklist you need to be compliant.

Paul Bray, Advisor, National Fire Chiefs Council

10.40 – 11.10

UPSELL FUNK

Niki is an expert in the industry and knows all the benefits of upselling and cross-selling within a property booking. In this session Niki will show the audience exactly how they can increase their short stay rental revenue and the customer satisfaction at the same time.

Niki Nutsch, Founding Partner, Take Five Homes

11.20 – 11.50

PROPER PROPTECH

Automating your short-term rental business is no longer optional: To be competitive now and in the future, you have to automate as much as possible. Attend this showcase of tech-enabled, global property managers to learn about the technologies used, how these technologies help managers automate their marketing and operations, and the cost effect it has on their businesses.

James Burrows, CEO, Rentals United

12.00 – 12.30

URBAN GLAMPING

The glamping game has changed and is no longer the reserve of fields and woodlands. Kate and the panel discuss the new trend in urban glamping where space is a premium but the guest experience can still be as liberating as the real deal.

Kate Morel, Director, Morel & Co

Leigh Smallwood, Owner, Smallwood Treehouses

Ian Firth, Planning Consultant, Bondstones

Debs Winrow, Creative Director, Garden House Design

12.40 – 13.10

ARTIFICIAL INTELLIGENCE

When you scale your business, the increase in management, admin and communications goes up - big time. AI is one bit of tech that can really help property managers free up some time whilst improving the customer satisfaction. Curran talks about where AI is now and where it will be going to in the next few years.

Curran McKay, Chief Commercial Officer, AskPorter

13.20 – 13.50

MAXIMISING REVENUE

Whether you’re thinking of buying a property, converting part of your own home, or whether you’re already running a holiday let, this session offers invaluable insight into holiday letting in the UK as the Sykes Holiday Cottages expert shares expert tips and advice to maximise your revenue.

Sam Brownlow, Field Sales Commercial Performance Manager, Sykes Holiday Cottages

14.00 – 14.30

QUALITY STREET

Quality in Tourism are working with the STAA to bring a new standard to the industry. It's a world first and it is available to UK owners giving your property the opportunity to be verified in terms of safety, cleanliness and legality. A proper booking booster. Find out more in this session!

Deborah Heather, Head of Assessment Services, Quality in Tourism

Merilee Karr, Founder and CEO, UnderTheDoormat

14:40 - 15.10

SCALING UP

Elaine talks to experienced owners and managers about the basics of scaling a short stay property business. This session will deep dive into the different types of scaling models, how to automate your business and how to build a team.

Elaine Watt, Founder, Holiday Let Success Podcast

15:20 – 15.50

DATA CRUNCHING

When you scale your short stay business you can take a chance and go on hunches, whispers and recommendations. Alternatively you can understand the data, analytics and insight that can be delivered by big data companies to boost your short stay property investments.

Tom Caton, Chief Revenue Officer, AirDNA

16.00 – 16.30

BUSINESS SUCCESS

Starting a business is hard but growing it to a successful one might be even harder. Join this session to gain actionable insights to help you in your day to day operations as a short term business.

Alessandro Pacilio, Global Product Marketing Manager, Booking.com



16.30 – 17.00

NETWORK TIME

The networking area of the Short Stay Show will be open for visitors, exhibitors and partners to network, share stories, get advice and unwind after an awesomely busy day about the exciting world of short stay.